FREQUENTLY ASKED QUESTIONS
Yes – we can paint or stain the gate for you in-factory, not in the field. We can also provide the gate raw or unfinished for you if desired. In both cases we always pre-seal edges and certain components before final construction of your gate as you will not be able to access those areas once the gate is built. We want you to have a product that looks and functions great for years to come, regardless of who does the final finishing.
For longevity and performance reasons, Garden Passages does not warranty single gates larger than 52 inches wide (actual swinging slab portion, not total opening), and double gates larger than 108 inches wide (total opening). Limitations on height vary by style, but as a general rule Garden Passages does not build gates that exceed 116 inches in height. Garden Passages can fill openings larger than the sizes described above – for larger openings please contact us to discuss your project specifics.
No. Because some of our competitors use inferior materials and building techniques, Garden Passages does not repair other companies’ gates.
Garden Passages gates that are properly maintained should provide our customers fifteen to twenty years or more of service. Many of our original clients from 20+ years ago who do regular maintenance still have gates that look almost new today.
No – we can simplify the process as much as you need. You can just copy one of the hundreds of designs from past projects, or you can send us a picture of your house and have us recommend a design for you.
No! A properly planned, finished, and maintained gate should not fall victims to termites. Proper planning means picking materials that are naturally or artificially insect resistant – this alone should prevent termites from damaging your gate. Proper finishing means sealing the gate on all sides and edges to deter termites from using your new gate as a food source. Proper maintenance means continuing to reseal and protect your gate over time so the elements don’t break down that protective layer.
Yes, most gates we design intentionally to work with a wide range of handles and locks. In general, we recommend most gates have some sort of locking function as it serves more purposes than just a lock to prevent people from accessing the gate.
Yes! We supply multiple versions of electronic and coded locks through our suppliers and can also coordinate with you on hardware you have already purchased. We can also design the gate to function with electric strikes (buzzer) and similar systems.
Yes! We are happy to work with you on ensuring that the gate will work for your own hardware. There are some exceptions or instances where cost may be affected by more complicated hardware, but in general we design most gates to accept standard door hardware. If you are interested in Mortise based hardware you should definitely reach out as we may recommend coordinating with a specialty locksmith to prep the gate and install that hardware for you.
Yes! Garden Passages offers a wide range of hardware both functional and decorative from manufacturers such as Emtek, Coastal Hardware, Lockey, Yale Expressions, PhDoor Decor, King Metals, and more. We will guide you through the process of selecting the appropriate hardware for your application and design style.
Given the custom nature of our work its really hard to answer that question without more detail about your project. We recommend you reach out to us to chat a little bit about what you are looking for – we can often give you a good ballpark number just from a quick phone call or email.
